Contact Us

CUSTOMER SERVICE

Puma United Kingdom Ltd,
PUMA Online Shop,
c/o DSV Solutions Ltd
70 Scalley Way
NN9 6RJ Rounds
United Kingdom

Customer Service:

Hotline: +44 (0) 203 - 32 65 481

Email: service-uk@puma.com (mailto:service@puma.com)

For tracking related inquiries, including delayed parcels, we recommend reaching out to the relevant carrier before contacting us.

We're currently experiencing a high volume of enquiries, so our response times are a little longer than usual. We really appreciate your patience and will respond as soon as possible.

Business Hours:

MON - FRI 8 AM - 8 PM

SAT 9AM - 6PM

Please be aware that our phonelines do not operate during UK Bank Holidays.

PUMA reserve the right to refuse service to any customer who engages in abusive, disruptive, inappropriate behavior, or violation of company policies and laws.